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Email Marketing Strategy: Determine Your System (Week 5)

Tuesday, April 28th, 2009

img_thumbnailsRather than starting from scratch each time you write your message, start with a template that is complementary to your brand. Use a custom template, if appropriate, or select from one of the hundreds of built-in templates available in Online Outbox.

The key is systemization. If you start with the same basic format each time, and your content is all that changes, then you’ll save lots of time working on your newsletter, and you’ll be able to spend more of your time optimizing your content.

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Give your subscribers value.

Thursday, September 25th, 2008

Your subscribers are busy. They typically don’t have time to pay close attention to every piece of information in their inbox, so you’ll need to make the important information very accessible: highlight the main thoughts you want to communicate with a headline, using a larger, bolded font, or a set of bullet points, only providing the details necessary. Provide a link to a blog or a web site for more detailed information. If your subscriber is truly interested in further research, they will follow the link, but you don’t want flood people with too much information, or they won’t process any of the information.

Don’t use too much text in your emails; it will overwhelm your readers. Keep the content small, easily read, with prominent calls to action. Most calls to action will be links to specific areas of a web site. In your email, make use of call out areas in specific areas of the email to highlight specific thoughts. Studies have shown that the content placed at the top and left are most visible to most readers. It’s where we’re trained to start reading, and by default, we tend to look there first.

Offer value to people by providing information that is relevant and meaningful. Don’t try to “hard sell” someone, but rather, simply build the relationship. When you build rapport with your subscribers, they’ll view you as the resident expert, and will certainly consider your knowledge resources in their purchasing decisions. And that is what your emails are all about — increasing your bottom line.

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Design Tips: Email Don’ts

Friday, September 12th, 2008
Here’s a list of things to avoid in your emails!

             Advanced HTML tags such as <div> or <iframe>.
             A heavily nested table structure
             Javascript
             Cascading Stylesheets to define page layout or advanced CSS to control things like margins and float location.
             Spaces in HTML links.
             Empty cells – best practice is to use spacer images to control cell size
             Flash or other multimedia programs – unless it is clear that some recipients will have issues rendering the multimedia and or flash
             Embedded images – too intensive to download and can be pushed to attachments
             High level ASCII characters such as ®, or ©.
             Large images that frustrate users by taking a long time to download.
             Images with lots of text – use images for pictures only, and send any text as part of the email content.  This makes the email smaller and maximizes the number of people who can view the text message.

Email marketing can sometimes be a little daunting, but I hope these tips keep you out of the ditch…

 

 

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Design Tips: Email Do’s

Friday, September 5th, 2008

Here’s a list of some methods we recommend to make your emails most effective:

             Attractive layout and vibrant color schemes
             Font sizing to assign value to the words
             Call-to-action areas: Use repetition to tie in the design elements but make it obvious in some way that it’s different than the rest of the email
             Images – but make sure the overall size of the email and images is kept small (< 100KB)
             Properly formatted, properly closed HTML tags – some email clients are very finicky and will not display poorly formatted HTML.
             Fully qualified links (for example, make sure that each link starts with “http://”) and ideally end in an extension (.html, .htm, .asp, .jsp) or query strings
             If link ends in a directory i.e. http://www.eloqua.com/products ensure you add a backslash “/” to allow for Netscape browsers to realize the link http://www.eloqua.com/products/
            
Colour – don’t be afraid of colour but don’t abuse it.  Generally, a maximum of three colours should be used (colours in logo or image do not necessarily count towards this colour maximum) as any more than that usually appears messy and amateurish.
             Simple CSS to control the appearance of style elements such as font and bullets.
             Headers that are between 600-800px wide.

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